URETC LLC (“URETC”) supports equal housing opportunity. This page is provided for the information of the real estate agents who use the Service and the clients they invite. It summarizes the fair housing laws that apply to real estate transactions in the United States and where to turn with a concern. It is not legal advice.
1. Our role
URETC LLC makes transaction-management software. We are not a brokerage, we do not employ or supervise the agents who use the Service, and we are not a party to any transaction managed through it. Each agent is responsible to their own broker and state licensing authority for fair housing compliance, and we cannot and do not guarantee that any agent or client follows the law. What we can do:
- Our own conduct. URETC LLC does not discriminate on any protected basis in offering, pricing, or supporting the Service.
- No protected-class data fields. The Service does not ask for, and its forms do not include fields for, any protected characteristic of a buyer, seller, tenant, or landlord. The form template editor will not save a field whose label asks for one (for example race, religion, sex, national origin, marital or familial status, disability, or source of income).
- Terms of use. Our Terms of Service ask users not to use the Service to discriminate. We may act on reports of misuse, but we do not monitor transactions or review agent conduct.
- Equal Housing Opportunity. Our public pages carry the Equal Housing Opportunity statement.
- Accessibility. We work to keep the website and app accessible (WCAG 2.1 AA is our target) and fix accessibility problems that are reported to us.
2. Protected classes
The federal Fair Housing Act (42 U.S.C. § 3601 et seq.) prohibits discrimination in the sale, rental, financing, or advertising of housing because of:
- race
- color
- religion
- sex, including sexual orientation and gender identity
- national origin
- familial status (households with children under 18, pregnant people, and those securing custody of a child)
- disability
Many states and cities protect additional characteristics. Utah law, for example, also protects source of income and names sexual orientation and gender identity expressly. The Equal Credit Opportunity Act adds protections in lending, and the Americans with Disabilities Act applies to public accommodations. The broadest protections that apply where the property is located govern.
3. For agents: what the law generally expects
This is a reminder of obligations you already have under your license and your brokerage’s policies, not a new requirement from us:
- offer the same information, terms, and services to every client and prospect without regard to a protected characteristic;
- do not steer clients toward or away from neighborhoods on a protected basis, and describe properties rather than the people you want to buy or rent them;
- keep notes, messages, tasks, and custom fields free of protected characteristics and of preferences based on them;
- respond to reasonable-accommodation and reasonable-modification requests from clients with disabilities as the law requires; and
- complete the fair housing training your state licensing authority and brokerage require.
4. For clients: your rights
You have the right to be shown, sold, or rented housing, and to be offered financing, on the same terms as anyone else, regardless of the characteristics above. If you have a disability you may ask for reasonable accommodations and modifications. If you believe an agent, seller, landlord, or lender has treated you differently on a protected basis, you can raise it with the agent’s broker, with your state real estate licensing authority, or with the agencies below.
5. Where to file a complaint
- U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity: 1-800-669-9777 (TTY 1-800-877-8339) or hud.gov/fairhousing. Complaints must be filed within one year of the alleged act.
- Utah Labor Commission, Antidiscrimination and Labor Division (UALD): 801-530-6801 or 1-800-222-1238, or laborcommission.utah.gov. Complaints must be filed within 180 days of the alleged act.
- Your state or local fair housing agency, if the property is outside Utah.
- The real estate licensing authority in the state where the agent is licensed, for conduct by a licensee.
You may also tell us at support@uretc.com if you believe the Service itself was used to discriminate. We will not retaliate against anyone for raising a fair housing concern.
6. Contact
URETC LLC, 7533 S Center View Ct #6584, West Jordan, UT 84084 — support@uretc.com. Equal Housing Opportunity.