Support

Last updated: November 6, 2026

Need a hand with URETC? Email us at support@uretc.com and a person will get back to you, usually within one business day. Include the email address on your account and, if it’s about a specific deal, the property address.

Signing in

  • Clients: your agent invites you. The invitation email has a one-tap sign-in link; after that you can set a password.
  • Agents and vendors: create your account at uretc.com, then sign in to the app with the same email and password.
  • Forgot your password? Use “Email me a sign-in link” on the sign-in screen, or reset it from the website.
  • Two-factor authentication: if you lose your authenticator app, use one of your backup codes or email us from your account address.

Your plan and billing

Plans are managed from a computer at uretc.com under Settings. Billing questions can go to support@uretc.com.

Deleting your account

In the app, open More, then Delete my account. On the web, go to Settings, then Privacy & your data. Deletion is permanent. You can download a copy of your data first from the same place on the web.

Privacy and security

See our Privacy Policy for what we collect and why. Privacy requests go to support@uretc.com. To report a security issue, email the same address with “Security” in the subject.

URETC is operated by URETC LLC, Utah.