These Terms of Service (“Terms”) are a contract between you and URETC LLC, a Utah limited liability company (“URETC,” “we,” “us”), governing your use of the URETC website at uretc.com and urecloud.com, our mobile application, and related services (the “Service”). URETC LLC is a subsidiary of Lomond Peak Heritage, LLC (lph.group); our parent company and affiliates do not operate the Service and are not parties to these Terms, but the protections in these Terms that apply to us also apply to them. By creating an account or using the Service, you agree to these Terms, our Privacy Policy, our Cookie Policy, and our Fair Housing Information page.
1. Eligibility & accounts
- You must be at least 18 and able to form a binding contract.
- You are responsible for the accuracy of your information and for all activity under your account.
- Keep your credentials secure; notify us promptly of any unauthorized use.
- If you use the Service through a white-label build offered by an agent or brokerage, these Terms still apply between you and URETC LLC.
2. The Service; not professional advice
The Service provides transaction-management, scheduling, messaging, document, and electronic form/e-signature tools for real estate professionals and their clients. The Service, including any templates, forms, auto-filled fields, and reminders, is provided for convenience and is not legal, financial, tax, or real-estate advice. You are responsible for ensuring any document or transaction is appropriate, accurate, and compliant with applicable law. Consult qualified professionals as needed.
URETC LLC is a software provider. We are not a real estate brokerage, agent, title company, escrow agent, or lender, and we are not a party to any transaction managed through the Service. Agents who use the Service remain solely responsible for their licensing, brokerage supervision, and compliance with the real estate laws of the states in which they practice.
3. Fair housing
We support the federal Fair Housing Act, the Equal Credit Opportunity Act, and state and local fair housing laws. You agree not to use the Service to discriminate against any person in the sale, rental, financing, or advertising of housing because of race, color, religion, sex (including sexual orientation and gender identity), national origin, familial status, disability, or any other characteristic protected by the law that applies to you (in Utah, that also includes source of income), and we may act on reports of such misuse. We are a software provider, not a brokerage: we do not supervise agents, we do not monitor transactions, and we cannot guarantee that any agent or client complies with fair housing law. Each agent remains responsible to their broker and state licensing authority. Our Fair Housing Information page summarizes the law and where to file a complaint, for the reference of agents and their clients.
4. Subscriptions, billing & trials
- Paid plans are billed in advance on a recurring basis through our processor, Stripe.
- Free trials, if offered, convert to paid unless cancelled before the trial ends.
- You can cancel anytime; cancellation stops future charges. Except where required by law, payments are non-refundable.
- We may change pricing on prospective notice.
5. Your content
You retain ownership of the data, documents, and signatures you submit (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service and as directed by you. You represent that you have the rights and any necessary consents to submit Your Content and to share it with the other parties on a transaction.
6. Prohibited and regulated data
Unless we expressly state in writing that the Service supports it, you must not upload, enter, or transmit:
- Protected health information subject to HIPAA;
- Data subject to FINRA, GLBA, or similar financial-services regulation;
- Full Social Security numbers or government ID numbers beyond what a field explicitly requests;
- Payment card data subject to PCI DSS (enter card details only in the Stripe payment form);
- Any other data requiring special legal handling or third-party safeguards.
You are responsible for compliance with this section, and you agree to indemnify us for claims arising from prohibited data you submit. For sensitive financial or identity verification, use an approved third-party provider rather than uploading raw documents.
7. Acceptable use
- No unlawful, infringing, deceptive, discriminatory, or harmful use.
- No attempts to breach security, access others’ data, or disrupt the Service.
- No uploading malware or scraping the Service without permission.
8. Electronic signatures & records
The Service lets parties sign documents electronically. By signing, you consent under the U.S. ESIGN Act and applicable UETA to use electronic records and signatures, and you agree your electronic signature is legally binding. You may request a paper copy or withdraw consent for future transactions by contacting support@uretc.com. You are responsible for confirming that electronic signing is valid for your particular documents and jurisdiction.
9. Third-party services
The Service integrates third parties (e.g., Stripe, AWS, Resend, Twilio, Firebase, and any property-data or e-signature providers). Your use of those features may be subject to their terms, and we are not responsible for third-party services.
10. Intellectual property
We and our licensors own the Service and all related software, trademarks, and content (excluding Your Content). These Terms grant you a limited, revocable, non-transferable right to use the Service.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR PARENT AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS OR DATA. OUR TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$100.
13. Indemnification
You will indemnify and hold us harmless from claims, losses, and expenses arising from Your Content, your use of the Service, your violation of these Terms, or your violation of law or the rights of others.
14. Termination
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service. Sections that by their nature should survive termination will survive.
15. Governing law & disputes
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be brought in the state or federal courts located in Utah, and you consent to their jurisdiction. Before filing, you agree to contact us at support@uretc.com and give us 30 days to try to resolve the dispute informally. Nothing in this section limits rights that cannot be limited by the law of the place where you live.
16. Changes
We may update these Terms. Material changes will be posted with a new date and, where appropriate, notified. Continued use means you accept the updated Terms.
17. Contact
URETC LLC, 7533 S Center View Ct #6584, West Jordan, UT 84084 — support@uretc.com.